Privacy policy

Last Updated: Wednesday, June 5, 2024

Welcome to Quiet House Studio! We value your privacy and want to be transparent about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

Personal Information:

  • Purchasing Information: When you buy our handmade textiles, we collect your name, billing and shipping address, email address, and payment information. We use Stripe as our payment processor, so your credit card details are securely handled by them.

Non-Personal Information:

  • IP Addresses: Collected if you opt-in to this.

  • Cookies: Used to enhance your browsing experience, if you opt-in.

2. How We Use Your Information

Here’s how we use the information we collect:

  • To Process Orders: We use your information to process and fulfill your orders.

  • To Communicate with You: We use your contact info to send order updates, respond to inquiries, and provide customer support.

  • For Marketing: If you opt-in, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

  • For Analytics: We analyze website traffic and usage to improve our site and services.

3. Sharing Your Information

We respect your privacy and will not sell your information. We only share it:

  • With Service Providers: We use Stripe to process payments and Squarespace to host our site. These providers have access to your information to perform these tasks.

  • When Legally Required: If we need to comply with legal obligations or protect our rights.

4. Cookies and Tracking

Cookies are small data files stored on your device to improve your experience. You can accept or decline cookies through your browser settings. We use cookies to:

  • Enhance Your Experience: Remember your preferences and provide a personalized experience.

  • Understand Usage: Track and analyze website usage to improve our services.


5. Data Security

We implement reasonable security measures to protect your information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.


6. Your Choices and Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we have about you.

  • Correct Your Information: Request corrections to any inaccuracies.

  • Delete Your Information: Request the deletion of your personal information.

To exercise these rights, please contact us at hello@quiethousestudio.com.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Quiet House Studio
hello@quiethousestudio.com

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting us with your information!